Land Rover Warwick dealership customer reviews

146 Reviews

5 out of 5 stars

5 star

143

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Gena Pelczarski 11 May 2021

Fantastic service! Mario was attentive, took the time to listen to my concerns and addressed all of them in a manner in which I could understand.

5 rate

Melanie Galton 07 May 2021

This was our first time taking our Discovery Sport in for service and it was a great experience. The staff was friendly, especially my service advisor Mario. Will definitely return!

5 rate

Reverynce 25 Mar 2021

Mike is EXCELLENT. He is wonderful to work with. He is very knowledgable - and always helps me to understand the service issues with my vehicle. I will continue to bring my vehicle to JK for service, as I've come to trust Mike's judgement and support. - Leah 3/25/21

5 rate

keith signoriello 22 Feb 2021

Will be recommending this dealer to EVERYONE I know who is looking to buy a Land Rover. Overall experience was fantastic! Our sales rep, Mike Hilardo, was exceptional in explaining our vehicle options and then working on finalizing our deal. Loved the experience!

5 rate

Rebecca Yancik 16 Feb 2021

This was the best car buying experience I have ever had. It was a seamless, streamlined process and I was in and out in under two hours including the test drive and the financing. I can’t say enough about how friendly and knowledgeable both Mike (sales guide) and Lauren (finance) were and after ...a short time, I felt I had known these folks for years. This is a second generation family run dealership and I felt like one of the family. I will be a life long customer of Jake Kaplan’s. Show more

5 rate

Gregory Pearson 09 Feb 2021

Made an appointment to test drive and fell in love with the Defender. Mike Hiraldo, the sales person was very accommodating even as he was juggling a couple of customers. Received a slight price reduction to get me to sign. Doing the paperwork was a breeze. They took care of everything and provi...ded me a good overview of the features. Mike even gave me his cell phone number for any questions or issues. My only complaint was the APR, I was expecting a lower APR on a new vehicle purchase, but that's not necessarily an issue with Jake Kaplan, rather the bank. Show more

5 rate

Gregory Pearson 03 Feb 2021

Made an appointment to test drive and fell in love with the Defender. Mike, the sales person was very accommodating even as he was juggling a couple of customers. Received a slight price reduction to get me to sign. Doing the paperwork was a breeze. They took care of everything and provided me a... good overview of the features. Mike even gave me his cell phone number for any questions or issues. My only complaint was the APR, I was expecting a lower APR on a new vehicle purchase, but that's not necessarily an issue with Jake Kaplan, rather the bank. Show more

5 rate

Richard 16 Jan 2021

I just purchased a new Range Rover at Jake Kaplan’s . My salesman was James Dyer. He was very helpful and professional in choosing the correct vehicle and navigating the challenging paperwork. I have been a customer for years, and have always been very satisfied. Thank you James.

4 rate

merve iplikcioglu 08 Jan 2021

Elaine helped me to find my dream car! Meeting with Land Rover Warwick family was a great experience! I enjoy driving my new car. Thank you, Elaine!

5 rate

L G 07 Jan 2021

I would have to say the buying experience was one of the best I have ever had anywhere. My salesperson Elaine Kaplan has been in the car business her entire life and is so knowledgable I felt like a pro when I left with my car. It was quick, easy and painless.

5 rate

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